Order Processing Time

Orders are typically processed within 1–3 days after the order is placed. Processing time includes order review, item preparation, and shipment handling before the package leaves our fulfillment process.

Processing times may vary during high-volume periods, product availability reviews, payment checks, or other order-related circumstances.

Estimated Delivery Time

Estimated delivery time is 2–5 days after the order has been processed and shipped. Delivery timing may vary depending on destination, local delivery conditions, customs review, weather, or carrier-related delays.

Delivery estimates are provided for general guidance and may not reflect every situation that can affect transit.

Shipping Destinations

Holley provides Free Worldwide Shipping to supported delivery destinations. Customers are responsible for entering a complete and accurate shipping address at checkout.

• Use the correct recipient name and delivery address.
• Include apartment, suite, unit, building, or floor details when needed.
• Check city, state, region, postal code, and country information carefully.
• Use an email address that can receive order and tracking updates.

Shipping Rates

Standard shipping is free worldwide for eligible Holley orders. Any available shipping charge details will be shown during checkout before payment is completed.

If a special shipping situation requires review, our customer service team may contact you using the order information provided.

Tracking Information

Tracking information is typically updated within 1–3 days after shipment. Once tracking becomes available, customers can use the tracking details provided to follow the package status.

Tracking updates may take time to appear after shipment, especially when a package is first scanned into the delivery network.

Wrong or Incomplete Address

Please review your shipping address carefully before submitting an order. If you notice an address error, contact us as soon as possible at [email protected].

If an order has already been processed or shipped, we may not be able to change the delivery address. Packages delayed, returned, or lost due to incorrect address information may require additional review.

Customs, Duties, Taxes, and Government Charges

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

If you receive a notice about customs, duties, taxes, brokerage fees, or other government charges related to your Holley order, please contact customer service before making any payment or taking further action.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, damaged, or marked as delivered but not received, please contact Holley customer support at [email protected].

• Include your order number and tracking number if available.
• Describe the issue clearly, including the date you noticed the problem.
• For damaged packages, include photos of the item, packaging, and shipping label.
• Keep all packaging materials until the issue has been reviewed.