Return Policy
Holley wants your shopping experience to feel clear and straightforward. Please review the return guidelines below before sending any item back.
30 Days Free Returns
Holley offers 30 Days Free Returns on eligible items. To begin a return, customers must contact customer service first and follow the return instructions provided by our team.
Return Window
Eligible items may be returned within 30 days of delivery. Return requests made after the 30-day window may not be accepted.
Return Eligibility
To qualify for a return, the item must meet the return conditions below.
- The item must be unused, uninstalled, and in its original condition.
- The item must include all original packaging, parts, manuals, accessories, and documentation.
- The item must not be damaged, altered, modified, or missing components.
- Proof of purchase or order information may be required to review the request.
Non-Returnable Items
Some items may not be eligible for return. Non-returnable items may include:
- Items that have been used, installed, modified, or damaged after delivery.
- Items returned with missing parts, accessories, packaging, or documentation.
- Items marked final sale or non-returnable at the time of purchase.
- Items sent back without first contacting customer service for return instructions.
How to Start a Return
Please contact our customer service team before sending any item back. Returns sent without contacting customer service first may not be accepted.
- Email [email protected] with your return request.
- Include your order number, item name, purchase email, and reason for return.
- Wait for our team to send the correct return instructions and return details.
- Package the item securely and follow the instructions provided by customer service.
Do not send returns to any address unless our customer service team has provided the correct return details for your request.
Return Shipping Cost
Holley offers 30 Days Free Returns for eligible return requests. Customers must first contact customer service at [email protected] to receive the correct return instructions and return details.
Returns that are not approved in advance, sent to the wrong location, or shipped without following the provided instructions may not be accepted.
Contact for Returns
Email: [email protected]
Please include your order number, item details, and a clear explanation of your return request.
Refund Process
After your returned item is received and inspected, eligible refunds are processed to the original payment method.
Refund processing may take 3–15 days after the returned item is received and inspected. The exact timing may vary depending on payment provider processing times.
Exchanges
If you need an exchange, please contact customer service before sending anything back. Our team will review your request and provide the correct next steps based on item eligibility and availability.
Damaged or Wrong Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible at [email protected].
Include your order number, photos of the item and packaging, and a description of the issue so we can review your request.
Final Sale Items
Items marked final sale or non-returnable at the time of purchase may not be eligible for return or exchange unless the item arrived damaged, defective, or incorrect.
Need Help?
For return questions, email Holley customer support at [email protected]. Our team will help you review eligibility, return instructions, refund timing, exchanges, damaged items, and any return details needed before you send an item back.