Information We Collect

Holley may collect information you provide directly, information related to your order, and information collected automatically when you use our website.

• Contact details such as name, email address, billing information, and shipping information.
• Order details such as purchased items, order number, transaction status, and customer support history.
• Account details if you create or use an account on the Holley website.
• Messages, attachments, or other information you send when contacting customer support.
• Website usage information such as pages viewed, browser type, device information, and general interaction data.

How We Use Information

Holley uses customer information to operate the website, process orders, provide support, improve the shopping experience, and communicate with customers.

• To process, confirm, fulfill, and manage customer orders.
• To respond to questions about orders, products, shipping, returns, exchanges, and account help.
• To provide order updates, customer service messages, and important store notices.
• To help detect, prevent, and respond to fraud, misuse, technical issues, or security concerns.
• To improve website performance, product presentation, customer experience, and store operations.

Order Processing

When you place an order with Holley, we use the information you provide to review the order, process payment, arrange fulfillment, send order-related communications, and provide customer support.

Order information may also be used to handle returns, exchanges, damaged or incorrect item reports, and other post-purchase support requests.

Payment Information

Holley accepts payments through PayPal, Stripe, and credit card payment options. Payment information is handled through these payment processors and payment systems as part of the checkout process.

Holley does not ask customers to email full credit card numbers, payment passwords, or other sensitive payment credentials.

Cookies and Analytics

Holley uses cookies and analytics tracking to support website functionality, remember preferences, understand how visitors use the site, and improve the online shopping experience.

• Essential cookies help the website function properly.
• Preference cookies may remember choices made during browsing.
• Analytics tracking helps us understand traffic patterns and website performance.
• Browser settings may allow you to block, delete, or manage cookies.

Email Marketing

If you subscribe to Holley email marketing, we may use your email address to send promotional messages, product updates, sale notices, store announcements, or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in the email or by contacting us at [email protected].

Service Providers

Holley may work with service providers that help operate the website, process payments, fulfill orders, provide customer support, improve site performance, or support store communications.

These service providers may access information only as needed to perform services for Holley and support the customer experience.

Data Security

Holley uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, misuse, loss, or disclosure.

No online store, website, or transmission method can be guaranteed completely secure. Please contact us if you believe your information may have been used without authorization.

Data Retention

Holley retains customer information for as long as needed to support orders, customer service, account management, legal compliance, fraud prevention, business records, and store operations.

When information is no longer needed, we may delete, anonymize, or securely retain it as appropriate for our business and compliance needs.

Customer Privacy Rights

Depending on where you live, you may have rights related to your personal information. These rights may include the ability to request access, correction, deletion, restriction, or information about how your data is used.

To make a privacy request, contact Holley at [email protected]. We may need to verify your identity before completing certain requests.

Children’s Privacy

Holley is intended for use by customers who are old enough to shop online under applicable rules. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to Holley, please contact us so we can review the request.

International Users

If you access Holley from outside the country where our store operations or service providers are located, your information may be processed or stored in another country.

By using the Holley website, placing an order, or contacting customer support, you understand that information may be handled in connection with website and store operations.